Hey Moosers!
Today we are releasing a very much overdue remodel and overhaul of our VIP store. Let me run through some of the changes and try to answer any questions I foresee coming out of this change.
Interface Overhaul
The store has been streamlined and converted to a wizard format. It is about as straightforward as possible and we hope it will cut down on a lot of confusion.
Gifting VIP
One of the must haves for our new system was the ability to gift VIP directly to a friend without having to buy them a gift card. You can now gift directly to whoever you'd like with or without them online.
Automatic Renewals (PayPal Subscriptions)
We are finally reintroducing automatic renewals in our store for the first time since early 2017. It is an opt-in feature and will not be enabled by default. We have also added a Billing Agreements menu option on our site to help you easily cancel any subscriptions in the future.
Additional Payment Gateways
We’ve heard you loud and clear. We are looking at getting Stripe added very soon. Stay tuned.
Lastly, what is happening to your current VIP? We have merged all of the existing VIPs to our new system and will be cancelling renewals on any active purchases. This just simply means that you will need to repurchase VIP on our new system once your current VIP runs out. You will not lose any VIP time whatsoever.
I know this was a long one so I’ll cut it off here. If I missed anything or if you have any comments/questions/concerns, please feel free to reach out to me directly or open a support ticket @ moose.gg/support and I’ll get back to you ASAP.
Thank you all for your continued support and we’ll see you on the island!
Best Regards,
Rusty Moose