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Errn

Recurring VIP Subscriptions/Paypal

By Errn, in Announcements

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Errn    143

Errn
Posted

It's been brought to our attention that even though we (Rusty Moose store) turned off automatic renewals across all accounts, that paypal can sometimes still think you're subscribed.  It's important you check your paypal account and turn OFF any recurring/pre-approved payments from Rusty Moose to avoid being charged if you don't want to be.

https://www.paypal.com/cgi-bin/webscr?cmd=_manage-paylist   <---- go deactivate here.

We've mass-cancelled everything on our end (you probably got an email).  Your subscription is still good till the timer runs out, it just won't continue to renew on its own beyond that.  You'll have to manually come back when it runs out to re-purchase.

I do apologize to anyone that this has already happened to.  Please put in a support ticket if you need to reach out.

xoxo

Happy Holidays :) 

Edit:  If you had a payment go through in the last 48 hours and your VIP didn't process (check the Activate & Redeem section up at the top to check) please put in a support ticket with your:
1. Steam Profile link
2. Your Paypal email
3. Forum email (if different than your paypal)

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Errn

Errn is the owner and fearless leader of the Rusty Moose. She amazingly works 2 full-time jobs. The first to pay the bills and the second babysitting of all the Rust kiddies. She's also our local alcoholic wine connoisseur.

Jexs

Jexs is our local programmer of most things related to our back-end. He also has a vast knowledge of game and web servers and helps keep everything running smoothly.

MesMichael

MesMichael is local memer of the Moosemin team and has been a part of our community for many years. He works closely with the community to ensure everyone is having fun and behaving themselves. He is a great source of information or help whenever you need it.

Dray

Dray has been around Moose for what seems like a lifetime. He is a great resource for any information you may need regarding Rusty Moose or Rust in general.

Wojak

Wojak is the newest member of our team but he is no stranger. He has been just about everywhere in the Rust community and is not new to the task of administrating a server. He brings with him a lot of experience moderating and a wealth of knowledge about the game.

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